Below are some frequently asked questions about Night Terrace. If you have a question you don’t see here, please get in touch!
Purchasing Night Terrace
We use two platforms to sell Night Terrace: our Buy page on this site is powered by Gumroad, and we also have a Bandcamp store, which you may prefer if you want super high quality audio, or you already have an account there.
To buy via this site, head to the Buy page. Click the "Buy" button for a season to see details, then "Add to cart" under the banner to add it to your cart. Once you've added everything you want, click the "Pay" button in the top righthand corner of the page to enter your details and make your purchase. You'll be emailed a receipt with links you can use to download the files as many times as you need. You can also add a password to create a Gumroad account, which will let you access all your purchases in one place.
To buy via Bandcamp, head to our Bandcamp store. Click on the season you want to buy, then click "Buy Now". Choose Check out now to buy just that season, or Add to cart if you want to buy something else as well. You'll get an email with details, and if you have or create a Fan account, the season will appear in your collection, where you can download or stream it.
You sure can!
In our Bandcamp store, just click the "Send as Gift" link underneath the main "Buy Digital Album" link for the season or mini-series you want to buy, and fill in the recipient's name and email address (and add an optional message). This also works for the bundle of everything! For more info, see Bandcamp's article about "Sending gifts".
The widget we use to sell Night Terrace here on the site no longer allows gift giving, but if you prefer using Gumroad, you can still do it via the Gumroad store interface. Add any items you want to give to your cart, and then select the gift option during checkout - it'll appear as a "give as a gift" toggle once you've entered your email address. Once it's switched on, you'll see fields for entering the recipients' email address and a personal message to them. For more info, so Gumroad's article "How do I give a product as a gift?"
Depends where you bought it. These articles should help:
- Gumroad: How do I access my purchase? (updated July 2022)
- Bandcamp: Where do I download my purchase?
The best place to start if you're having trouble is to check out these help pages:
- Gumroad: My purchase isn't downloading (link updated July 2022)
- Bandcamp: Downloading help (and more specifically My download won't start)
If you follow their troubleshooting instructions and still can't get your hands on your copy, get in touch with us and we'll see what we can do!
Discount codes (e.g. 10% off) from promotions can be used on the Buy page or our Bandcamp store. In both cases you enter your discount code before entering your credit card (or Paypal) payment details. (Use this method for Gumroad codes for free downloads received through our Kickstarter campaigns.)
If you've purchased a code at an event, it's for Bandcamp; redeem it here. (Use the same link for Bandcamp codes received through our Kickstarter campaign.)
Sure! Just drop us a line, letting us know what email address you used when you purchased Night Terrace, and we'll send you a new copy of your receipt, which will include the link where you can download your files.
Listening to Night Terrace
Yes! Our files are DRM-free, so you can add them to any kind of portable music player - including mobile phones. You can drag and drop them into iTunes or any other music management software, or if you have access, just copy them into your phone's memory.
To stream Night Terrace on your phone, you'll need the app for the platform on which you bought it: either the Bandcamp app, or the Gumroad Library app. In either case you'll need to have created an account for that platform to access your purchases via the app.
Yes! You can stream the very first episode for free via our Listen page. If you've purchased a season via Gumroad or Bandcamp, they allow streaming too; just visit your files and click the play button.
On Gumroad (and for free downloads offered on this web site), we provide 320kbps mp3 audio files. That's also the standard high quality format used on Bandcamp, but if you buy Night Terrace there you can also get a variable bit-rate mp3 format, which makes for slightly smaller files, as well as a bunch of less common formats "for audiophiles and nerds". Checkout Bandcamp's downloading help page for more on their available file formats.
The short answer is: in whatever order you like! But some folks like a little more guidance, so here's some advice on this score.
Seasons one and two of Night Terrace happen in episode order, so those are easy: listen to episodes one through eight of season one, then one through eight of season two.
Hello! My Name is Eddie is set before the very first episode, "Moving House". The episodes don't reference each other, but there are some little references and one potential spoiler for season one, so for a first listen you should probably listen to it after season one.
The episodes of Horatio's Travels sort of occur during the season two episode "The Retirement of Horatio Gray". (It's all quite timey-wimey, to steal a phrase.) You should probably listen to it after the end of season two, or at least after "The Retirement of Horatio Gray".
"Situational Awareness", the Night Your Own Terrace stories and the Bodgy Creek Community Podcast crossover "The Bodgy Files" aren't set at a particular point in the continuity, but it makes the most sense for them to occur after the season one finale "Home", and then either before the season two episode "Ancient History", or after the season two finale "Home Again". We do think "Situational Awareness" is a great way to end a re-listen of the current Night Terrace slate, though, so we'd suggest saving it until last.
Splendid Chaps Productions
Yes! We successfully crowdfunded a third season in late 2019, and were in pre-production in early 2020. We even managed to start some recording...but the impact of the global pandemic put us on hold. We’re still very far behind schedule.
But we are still working on the new season - we were most recently in the studio in January 2024! But we’re reserving more specific updates for our Kickstarter backers.
Watch this site for news of season three when we have something more definite to share.
Yes - Splendid Chaps Productions also makes podcasts! Only one is currently in active production:
- Pratchat is a monthly book club discussing the works of Terry Pratchett, hosted by writer Elizabeth Flux and comedian Ben McKenzie.
These are some of our other shows, all currently on hiatus:
- On the Terrace is a companion "after-show" style podcast discussing each episode of Night Terrace, hosted by comedian and Neighbours podcaster Vaya Pashos.
- re:Discovery is a Star Trek: Discovery recap podcast, hosted by Carla Donnelly and Ben McKenzie.
- message received is a sporadic podcast which invites participants with specific experiences to call in and tell their own story, with a few prompting questions. The responses are the only human voices featured in the show.
- Splendid Chaps, a year-long live Doctor Who discussion and comedy podcast celebrating the show's fiftieth anniversary, was where it all started, back in 2013. Hosted by John Richards, Ben McKenzie and Petra Elliott. Sometimes returns for special occasions.